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Returns & Exchanges
We offer a 45-day return and exchange policy. To qualify, shoes must be in new, unworn condition and returned in their original packaging.
1
Initiate Request
Visit our online Returns Portal and enter your order number and zip code to start the process.
2
Print Label
Select the items you wish to return or exchange and print the prepaid shipping label provided.
3
Package Items
Place the unworn shoes in their original box and secure them inside a shipping mailer or outer box.
4
Drop Off
Take your package to the nearest authorized carrier location. Your refund or exchange will be processed upon inspection.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing