Frequently Asked Questions
Find answers to common questions about our orthopedic technology and fit.
What makes KURU footwear different from regular shoes?
Unlike traditional shoes that flatten the fat pad in your heel, KURU features patented KURUSOLE technology that flexes to hug and protect your heels with every step.
Do I need to break in my new KURU shoes?
Yes, we recommend a break-in period of 2–3 hours per day for the first week to allow the ULTIMATE INSOLE to mold to your unique foot shape.
Are KURU shoes suitable for Plantar Fasciitis?
Absolutely. Our footwear is specifically engineered with built-in arch support and heel cushioning to help alleviate symptoms of Plantar Fasciitis.
How do I determine my correct size?
Most KURU styles run true to size. We recommend ordering your standard athletic shoe size, but you can consult our printable size guide for precise measurements.
Can I use my own custom orthotics with KURU shoes?
While most customers find our built-in support sufficient, many of our styles feature removable insoles to accommodate custom orthotics.
How should I clean my KURU shoes?
We recommend hand washing with a soft cloth and mild detergent. Avoid machine washing or drying, as high heat can damage the technical materials.